Important Updates

Opening Hours are 9 am till 2 pm

We’re excited to welcome you  to Billabong Sanctuary, but before you get here, there are a few things you need to know to ensure everyone has a happy and healthy visit.

Queensland Health have approved our COVID-19 Safe Industry Plan for Wildlife Parks. As we are spread over 10 hectares (25 acres) of beautiful parkland we do not have to restrict visitor numbers.

While purchasing entry tickets online is an option, it is not a prerequisite.  You are welcome to pay on entry.  If you do book online, please make sure that you bring a hard copy printed confirmation with you.

Every visitors’ group will be asked to complete a COVID-19 Contact Details form, available at the entrance, or you can download and print it out ahead of time:

COVID-19 Contact Details Tracing Form  Click HERE.

We are presenting wildlife shows and animal interaction on a modified schedule. Souvenir photos are available again.

Roving Rangers will be circulating in the show areas  to greet you with different animals, including some new faces and, yes, the dingoes will be walked as usual.

Koala Crescent will be open once a day allowing guests to take selfies next to a koala. There is a strict “no touching” policy with staff supervision of social distancing.

Twice-daily turtle feeding, the exciting croc feeding show, and the free-flight bird show are all part of the fun.

Please see the Show Times page for details.

Limited numbers are allowed in Kangaroo Corral, Macropod Corral and the Pademelon enclosure at any one time.

Blinky Bill’s Café will offer a limited menu, or bring an esky and take advantage of our free gas barbecues.  Café staff have completed the Covid Safe mandatory training required by Qld Health. Enjoy your meal in one of the many shaded picnic areas, at tables spaced 4 metres apart.

Further measures for enhanced hygiene and social distancing:

Signage in the Shop and throughout the park to remind guests and family groups to stay 1.5 metres apart

Hand sanitisers at entry, registers and throughout the park

Regular cleaning of all points of contact throughout the day

We remind you not to handle souvenirs unnecessarily, and to supervise children at all times

———————————————

We would like to thank you for your messages of support on social media  and for flocking to the park in record numbers during the Queensland school holidays. You have buoyed us up during these challenging times, and  reinforced to us just how important Billabong Sanctuary is to our community – not just as a tourist attraction but as a place that the locals consider to be their very own wildlife park.

We’re  excited to continue to share this very special place with you.

    WHAT OUR CUSTOMERS ARE SAYING