Our new Opening Hours are 9 am till 2 pm until further notice.
We’re excited to welcome you back to Billabong Sanctuary, but before you get here, there are a few things you need to know to ensure everyone has a happy and healthy visit.
Queensland Health have approved the COVID-19 Safe Industry Plan for Wildlife Parks allowing 1 person per 4 square metres. As we are spread over 10 hectares (25 acres) of beautiful parkland we do not have to restrict visitor numbers.
While purchasing entry tickets online is an option, it is not a prerequisite. You are welcome to pay on entry. If you do book online, please make sure that you bring a hard copy printed confirmation with you.
Every visitors’ group will be asked to complete a COVID-19 Contact Details form, available at the entrance, or you can download and print it out ahead of time:
We are presenting wildlife shows and animal interaction on a modified schedule. Souvenir photos are available again.
We still have roving rangers walking around the park to greet you with different animals, including some new faces and yes, the dingoes will be walked as usual.
Koala Crescent will be open once a day allowing guests to take selfies next to a koala. There is a strict “no touching” policy with staff supervision of social distancing.
Please see the Show Times page for details.
Limited numbers are allowed in Kangaroo Corral, Macropod Corral and Pademelon enclosure at any one time.
Blinky Bill’s Café will offer a limited menu, or bring an esky and take advantage of our free gas barbecues. Café staff have completed the Covid Safe mandatory training required by Qld Health. Enjoy your meal in one of the many shaded picnic areas, at tables spaced 4 metres apart.
Further measures for enhanced hygiene and social distancing:
Signage in the Shop and throughout the park to remind guests and family groups to stay 1.5 metres apart
Hand sanitisers at entry, registers and throughout the park
Regular cleaning of all points of contact throughout the day
We remind you not to handle souvenirs unnecessarily, and to supervise children at all times
We would like to thank you for your messages of support on social media which have buoyed us up through the difficult months of closure.
It has reinforced to us just how important Billabong Sanctuary is to our community – not just as a tourist attraction but as a place that the locals consider to be their very own wildlife park.
We’re excited to be able to share this very special place with you again.